Frequently Asked Questions

Everything you need to know about your Shop The Muse experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their Muse pieces sooner.

What is your return policy?

We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that items marked 'Final Sale' are not eligible for return or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for personalized advice.

Do you ship internationally?

Yes, Shop The Muse ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at the time of checkout.

How should I care for my Muse garments?

To ensure the longevity of your clothing, we recommend following the care instructions on the inner label. Most of our delicate pieces prefer hand-washing or a gentle cold cycle and air drying.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.